Certifications ☁️ • CompTIA A+, Security+ • Microsoft Azure Fundamentals • LinkedIn: Admin & Accounting Foundations, Social Selling, Professional Networking, Pitching Yourself • Microsoft Office Suite • CourseCareers IT Support Strengths • Build trust quickly • Translate tech into client-focused results • Improve processes through clear, consistent support Current Tools & Focus Salesforce • Cloud Technology and Endpoint Configuration • Microsoft Office • Trello • Customer Support Systems • CRM Workflows What I’m Looking For A chance to support people, solve operational problems, and grow within the tech industry—whether in client support, sales strategy, or internal operations. Let’s Connect If you're looking for someone who understands tech, people, and empathy-based service—I bring a calm, organized, people-first mindset to every interaction 🚀